Frequently Asked Questions

We cover Doncaster and the surrounding areas, including Bawtry, Tickhill, Worksop, Retford, Rotherham, Gainsborough and across North Nottinghamshire. If you are not sure whether you are in our area, just give us a call on 07502 487704 and we will let you know.

Yes. Richard is Gas Safe registered, so every gas job is carried out safely and legally to the standards required by law. You are welcome to ask to see the Gas Safe ID card at any time.

Richard has over 15 years of experience in the gas engineering industry and set up RJL Gas Services Ltd during the Covid period. He personally attends every job, working alongside his apprentice Jack, so you are always dealing with the owner.

Yes. We provide free, no-obligation quotes for installations and larger jobs. Call us on 07502 487704 or use our online quote form and we will get back to you with a clear, honest price.

We are open Monday to Thursday 08:00 to 19:00, Friday 08:00 to 18:00, and Saturday 08:00 to 12:00. We are closed on Sundays. Get in touch during these hours and we will do our best to help.

We accept card payments, bank transfers and cash, usually taken on completion of the work. For larger installation projects we are happy to talk through the options with you.

Most boiler installations take one to three days depending on the size and complexity of the job. We will give you a clear timescale as part of your quote so you can plan around the work.

A new boiler supplied and fitted typically costs between £1,800 and £5,000, depending on the boiler you choose and the work involved. We survey your system first and give you a clear, fixed price with no surprises.

Yes. Removing and disposing of your old boiler is included as part of the installation. We handle everything from disconnecting the old unit to leaving the area clean and tidy.

Yes. New boilers we install come with a manufacturer-backed warranty, and we register it on your behalf. We will explain the exact terms and length of cover before you go ahead.

We fit all the major boiler brands and will recommend the best option for your home, your heating needs and your budget. We are happy to talk you through the choices in plain English.

Every 12 months. An annual service keeps your boiler safe and efficient, helps prevent breakdowns, and keeps most manufacturer warranties valid. Autumn is a popular time to book, ready for winter.

A boiler service costs between £80 and £150 depending on the make and model. It includes a full safety check, cleaning and testing, and we confirm the exact price when you book.

We check all the safety-critical components, clean the boiler, test the emissions, and make sure the controls and pressure are set correctly. You get honest feedback on the condition of your boiler and any advice you need.

In most cases yes. Manufacturers usually require an annual service by a Gas Safe registered engineer to keep the warranty valid. We carry out the service properly and can provide a record for your warranty.

No. There is no call out fee, so you are not paying just for us to turn up. We diagnose the fault and give you a clear price before any repair work starts.

Most boiler repairs fall between £80 and £500 depending on the fault and any parts needed. We always explain what is wrong and agree the price with you before carrying out the work.

Often, yes. We carry common spare parts so many faults can be sorted on the first visit. If a manufacturer-specific part needs ordering, we will let you know straight away and get it done as quickly as we can.

If we find that a repair no longer makes sense on an older or unreliable boiler, we will tell you honestly and talk through your options rather than patching it up. You always get straight, no-pressure advice.

A landlord gas safety certificate (CP12) covers all the gas appliances in the property, including boilers, gas fires and cookers. We check each one is safe and correctly ventilated and issue your certificate on the visit.

Landlord gas safety certificates cost between £60 and £100 depending on the number of gas appliances in the property. We confirm the price when you book.

Yes. If you rent out a property, an annual gas safety check on all gas appliances is a legal requirement. It keeps your tenants safe and keeps you compliant with the law.

Yes. We can remind you when your next annual check is due, so you are never caught out and your properties stay compliant year after year.

A legionella risk assessment is a fixed price of £80. You get a clear written report setting out any actions needed to keep your water system safe.

Landlords have a legal duty to assess and control the risk of legionella in their rental properties. For most homes it is a straightforward check, and we make it simple and affordable.

We inspect your water system for the conditions that let legionella bacteria grow, such as stagnant water, unused outlets and incorrect storage temperatures, then give you a clear report with any recommended actions.

Yes. Pairing your legionella assessment with your annual landlord gas safety check keeps everything to one visit and one date in the diary, making compliance easy to stay on top of.

Yes, alongside other trusted local trades. For larger projects like full bathrooms we work with trades we have known for years, so the whole job is coordinated properly and finished to a high standard.

We handle everything from leaks, taps and radiators up to larger projects. Whatever the size, you get a clear price up front and the same honest, tidy approach.

General plumbing ranges from around £60 for small jobs up to several thousand pounds for larger projects such as bathrooms. We always give you a clear price before we start.

Absolutely. No job is too small. Whether it is a dripping tap or a leaking valve, we are happy to help and will treat your home with the same care as a big project.